Please allow up to two working days for us to process your order.
If your order has been received after 2pm on any weekdays, it may be processed on the next working day. Any order placed on Friday 2pm onwards and over the weekend will only be processed on Monday.
Our Picking Team will pick your products as quickly as possible. If any items are out of stock from your order, a member of our Sales Team will let you know either via phone or email. We can offer you alternative items to replace the missing items, or cancel and send the remaining order. As a wholesale company we work hard to ensure products are in stock, however this is not always possible due to the volume orders and the huge range of products we stock.
Once your order has been processed we then will ship your parcel. The delivery is usually with in 2-3 working day from the time of dispatch, however this is not guaranteed due to factors outside our control.
For details of shipping costs please see below:
UK MAINLAND - Delivery charge £15
FREE UK MAINLAND STANDARD DELIVERY ON ORDERS OVER £300*
Pallet delivery charge is £70 , If your order value is £2000 or over, free pallet delivery.
* Excludes certain products that can only be sent via pallet delivery